Alexa Won't Play Amazon Music Unlimited

How many times have you lot uttered a command and Alexa powered Echo didn't respond? Lost the count, right? Many users are experiencing the aforementioned. When they ask Alexa to play a vocal, it doesn't play music from Amazon Music or whatsoever other service. If you are going through the aforementioned issue, you will get to know how to gear up it here.

If you have an Amazon Prime business relationship, you go access to Prime Music that is habitation to over 2 million songs. Y'all don't have to manually ready it upwards in your Echo equally it automatically detects the subscription without installing the Amazon Music app. Issuing commands such every bit 'Alexa, play the xyz song' should play the requested track.

But if the Repeat isn't playing any song from Amazon Music, no need to fret. Just follow the fixes mentioned here to resolve the Alexa won't play music from Amazon Music issue.

i. Restart Echo

You lot should start by resetting the power cycle for your Repeat. For that, remove the ability cablevision from the Repeat. Then, wait for at least 20-thirty seconds before plugging it back. In one case plugged in, try playing the music from Amazon Music using Alexa.

2. Bank check Currently Streaming Devices

Say you are playing songs via the Amazon app or other Echo devices through the same Amazon account. Then you won't be able to stream music on other gadgets using the same Amazon account because of the streaming limit. That's considering, Prime number Music allows streaming but on a single device at a time.

3. Check Linked Accounts

Prime Music only works for Amazon prime members. And so if your Echo device has multiple profiles linked to multiple Amazon accounts, you need to be signed in to the i that has a Prime number membership. To switch users, issue the 'Alexa switch user' or 'Alexa switch contour' command.

iv. Check Subscription

You need to have an active subscription to either Amazon Prime or Amazon Music Unlimited to play songs with Alexa. If you don't have an active subscription, Alexa volition not play the requested songs. To view your current subscription details, follow these steps:

Pace 1: Open the Amazon website for your land and log in with your account details.

Pace 2: Click on your proper noun at the height and select Memberships & subscriptions. In some countries, you lot will have different options such as Your Prime number Membership.

Step 3: You will find all your active subscriptions listed here.

5. Check Availability of Vocal

Once you accept fabricated certain that you have an active subscription for at least ane music service from Prime number, it's fourth dimension to check for the availability of songs. The Prime Music service offers fewer songs as compared to the Music Unlimited. So, ask Alexa to play some other vocal. If it is played normally, so the song that you were looking for might non be bachelor on Prime. You tin also open the Prime number Music app and search manually for the vocal.

six. Prepare Prime number every bit Default Music Provider

If you lot have set multiple music providers in the Alexa app, y'all would need to add the service name to the music command if it isn't the default one. If Prime number is the default music provider, you can but say 'Alexa, play Hey There Delilah', and information technology volition start playing it on Prime Music. All the same, if it isn't the default and you use the same control, it volition play information technology through the default music provider (if the song is available).

Sometimes, the song isn't available on other providers and we recall Amazon Music doesn't work. So to be on the safer side, you tin either brand Prime your default service provider or outcome a full control such as 'Alexa, play Hey There Delilah from Amazon Music.'

To change the default music provider, follow these steps:

Step 1: Open up the Alexa app and tap on the three-bar icon at the top. Select Settings from information technology.

Footstep 2: Tap on Music.

Step 3: Tap on Default Services and select Amazon Music.

7. Turn off Explicit Filter

Amazon Music comes with a characteristic where it blocks songs that contain explicit lyrics. And then if you lot are trying to play such a vocal, it volition not play if the explicit filter setting is enabled. To turn off the setting, follow these steps:

Step 1: Open up the Alexa app on your phone and tap on the three-bar icon.

Pace 2: Tap on Settings and go to Music.

Pace 3: Tap on Explicit Filter. Then disable it on the next screen.

viii. Update Amazon Country

Sometimes, there is a mismatch between the location of your Amazon business relationship and Alexa services. You lot need to update the land to your current location. For that, follow these steps:

Step one: Open up the Manage Your Content and Devices folio. Sign in with your Amazon credentials.

Pace 2: Click on Settings. If Settings isn't available, you will see a link saying 'Go to the Manage Your Content and Devices page.'

Step 3: Click on Country Settings if bachelor. Otherwise, click on Preferences at the height and click on Country/Region Settings.

Step iv: Click on Modify push to change the land to your current location. Add your current location.

Step 5: You volition encounter the text 'Click hither to acquire more about other Amazon sites'. Open the link.

Pace 6: Click on Learn about or Learn. And then confirm your new location under 'Update your default Kindle Store to Amazon'.

After that, try playing a song from Amazon Music with Alexa.

9. Check Repeat Settings

You need to check a few settings in the Alexa app for music to work. These include Device Location, Fourth dimension Zone, and Language. Try keeping them to your current location.

To alter these settings, follow the steps:

Step ane: Open the Alexa app and tap on Devices at the bottom.

Pace 2: Tap on Echo & Alexa followed by your Echo device.

Step 3: Bank check Device Location, Time Zone, and Language. Match them with your local information. Once yous have updated everything, play a song on Alexa.

10. Transfer Music to Different Country

You should also effort moving your Amazon Music country to your current location. For that, follow these steps:

Step 1: Open up music.amazon.com on your PC.

Step 2: Click on your name present at the lesser of the left panel. Select 'Your Amazon Music Settings' from the menu.

Step 3: You will be taken to the settings page. Whorl down and click on 'Move your Music account' if it is showing a unlike country than your electric current location.

11. Deregister Echo

If zilch works, remove or deregister the problematic Echo device from your Alexa app.

To deregister a connected Echo, follow the steps mentioned below.

Pace 1: Open up the Alexa app. Tap on Devices.

Step two: Tap on Repeat & Alexa followed by the name of your Echo device.

Step iii: Scroll downwards and tap on Deregister.

Once you lot take deregistered information technology, and so add it again in the Alexa app every bit you did before. In case you lot confront whatsoever issue, endeavour these fixes.

Tip: You tin can too deregister it from the alexa.amazon.com

Alexa, Are You Listening?

Nosotros promise the above fixes will resume the Amazon Music playback on your Echo speaker. Once information technology is back in action, you can utilise music commands such equally Play a playlist, play [song/artist/album] name, play [emotion] music, play songs similar to [song proper noun], and more. Use basic commands such as play, resume, end, pause, and shuffle to control playback via Alexa.

Next up: Desire to switch from Amazon Music? Read the following post to learn how YouTube Music differs from Prime Music.

Source: https://www.guidingtech.com/fix-alexa-not-playing-music-amazon-music/

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